Sales Policy for ULSUNIE
Effective Date: January 8, 2025
At ULSUNIE, we aim to provide a smooth and transparent shopping experience. Our sales policy outlines the terms and conditions regarding your purchase of products from our website.
1. Order Acceptance
All orders placed through our website are subject to acceptance by ULSUNIE. We reserve the right to refuse or cancel any order at our discretion for reasons such as product availability, errors in pricing, or fraud detection.
Once your order is placed, you will receive an email confirmation with the details of your purchase. This confirmation does not constitute an acceptance of the order but is simply an acknowledgment that we have received your order. A separate email will be sent once your order is processed and shipped.
2. Product Pricing and Availability
- Pricing: All prices on the website are in US Dollars and are subject to change without notice. We make every effort to ensure that our prices are accurate, but errors may occur. If we discover a pricing error after you’ve placed an order, we will notify you and allow you to either confirm or cancel the order at the correct price.
- Availability: We strive to maintain accurate stock levels, but product availability may change due to demand or supply chain issues. If an item is out of stock, we will notify you and offer a solution, such as backordering, alternative products, or a full refund.
3. Payment Methods
We accept the following forms of payment:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other Secure Payment Methods as available at checkout.
By submitting an order, you authorize us to charge the payment method for the total amount of the order, including taxes and shipping fees.
4. Sales Tax
Sales tax will be added to orders based on the shipping address and local tax laws. The applicable tax rate will be calculated during the checkout process, and the total sales tax will be displayed before payment is processed.
5. Shipping and Handling
Shipping charges are calculated based on the weight of the items and the destination. For more detailed information on shipping methods, fees, and timeframes, please refer to our Shipment Policy.
6. Order Cancellation
Orders can be canceled within 24 hours of placement. After this period, the cancellation may not be possible if the order has already been processed and shipped. To cancel an order, please contact our customer service team as soon as possible.
7. Order Modifications
If you need to modify an order after it has been placed, please contact us immediately. We will do our best to accommodate changes, but once an order has been processed, modifications may not be possible.
8. Promotions and Discounts
Promotions and discounts are valid only for a limited time and are subject to availability. Promotional codes must be applied at the time of checkout. If a promotion has expired, we will not honor the discount retroactively.
9. Returns and Refunds
For information about returns, exchanges, and refunds, please refer to our Refund and Return Policy. All returns are subject to the terms outlined in that policy.
10. Limitation of Liability
ULSUNIE is not liable for any direct, indirect, or incidental damages arising from the use of products purchased through our website, except where prohibited by law.
11. Customer Support
If you have any questions regarding our sales policy or need assistance with an order, please contact us:
- Email: info@ulsunie.com
- Phone: 901-333-8538
- Website: ulsunie.com